Welcome to our Website.

 Once you make a purchase from us, legal obligations arise and your right to refund of monies charged to you or paid in any other way, are limited by our online purchasing terms and conditions.

 You must not make any purchase through this site unless you understand and agree to all our online purchasing terms and conditions.

 Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase.

 If you have any queries please contact us before making any purchase for any product through this website.

 Age

You confirm that you are 18 years or older and you have legal capacity.

Payment Currency

All transactions on this website are in South African Rands (ZAR).

 Order Processing

Your order will not be processed until we receive a confirmed order and full payment.

 Stock Availability

We endeavour to ensure that we have sufficient stock availability, however we do not guarantee that we will always have stock of every item ordered. Should any item be out of stock, we will contact you and offer you an alternative or a refund.

Delivery

We endeavour to ensure that all orders are processed timeously and are delivered within 7 (seven) working days of receipt of payment. This, however, depends on stock availability and on the performance of the outsourced courier services. All orders not delivered in 2 (two) weeks will be refunded.

Orders sent to Post Office Boxes

We do not deliver to a PO Box.

Please ensure that you supply us with a physical address when placing your order.

Orders outside South Africa

We unfortunately are not able to process orders of physical products outside of South Africa on this website.

Pricing

We reserve the right to change pricing without prior notice.

Refund Policy

We regret we are unable to exchange or refund delivered stock.

Payment Options

We have 2 (two) payment options.

 Payment option 1: Credit Card payment:

We accept all credit cards.

All transactions are processed through Pay Fast.

At no stage do we have access to your credit card details.

 

Payment option 2: Direct Deposit or, Electronic Fund Transfer (EFT):

 

Select the Direct Deposit or,

Electronic Transfer payment method after you have completed and confirmed your order.

On receipt of your order confirmation, you will receive our banking details and your invoice number. Use these banking details to either make a direct deposit into our account from your bank or to make an Electronic Funds Transfer via internet banking. Please remember to use your invoice number as your reference for your payment.

Please email or fax a copy of your payment confirmation to us so that we can commence processing your order, as direct bank deposits and EFT’s can take up to 2-3 (two to three) days to reflect on our bank statements. Please see our contact details below.

 

Promotional Offers

Promotional offers are at our discretion and may be withdrawn or changed at any time and will always be subject to stock availability.

Contact Details

Name: TLC-For Weight-Loss

Website: www.tlcforwellbeing.com

Email address: marketing@tlcforwellbeing.com

Tel:  +27 31 7674244

Fax:  086 515 6139

Registered Address: PO Box 395, Gillitts, Durban, 3610, South Africa